Party Works Rentals, LLC

Frequently Asked Questions

Booking & Payment

Yes. A 25% non-refundable retainer is required at booking and goes toward your total. Cancellations with 72+ hours’ notice receive a rain check for the amount paid, valid for one year.

Rental Duration Options

Weather, Safety & Cancellations

While we can still set up in some inclement weather, equipment must be deflated and not used during any period of thunder, lightning, or winds exceeding 15 mph. This may result in the equipment being unusable for part or all of your rental period. If you prefer to cancel, we require at least 72 hours' notice. You may reschedule or receive a rain check valid for one year. We do not offer refunds or rain checks once inside the 72-hour window.

Dry-only units are made from different vinyl than wet units and can become slippery and unsafe when wet. If the chance of rain is 40% or greater, we reserve the right to cancel for safety. Party Works will make the final call for weather-related cancellations the day before your rental based on the latest forecast and safety conditions. If the event must be canceled due to weather, we will contact you to either reschedule or issue a rain check.

If you do not deflate equipment during unsafe weather and damage occurs, you are responsible for repair/replacement costs and any lost revenue.

Delivery & Setup

Equipment & Requirements

Staffing & Supervision

If you have any other questions, please feel free to call us at 609-694-8348. Our office is open Monday–Friday from 9:00 AM to 5:00 PM.


© Party Works Rentals, LLC All rights reserved

 
Powered by Event Rental Systems