Party Works Rentals, LLC

Most customers pay by credit card. Deposits must be paid via card. Final payment and contract signature are due 72 hours prior to your rental. If not completed on time, your order may be removed from the schedule until confirmation is received.

Yes. A 25% non-refundable deposit is required at booking and goes toward your total. Cancellations with 72+ hours’ notice receive a rain check for the amount paid, valid for one year.

Yes. A link to your contract is included in your receipt, or you can request one from our office. You can also view safety rules on our Inflatable Safety Rules page.

Our standard rental pricing covers events up to 6 hours. Typical time slots are:
• 9:00 AM – 3:00 PM
• 10:00 AM – 4:00 PM
• 11:00 AM – 5:00 PM
• 12:00 PM – 6:00 PM
• 1:00 PM – 7:00 PM

Due to insurance restrictions and routing requirements, we are unable to access residential backyards for pickup later in the evening. If your event ends after 7:00 PM, it must be booked as an overnight rental. This ensures safe, efficient retrieval of equipment.

If your event is not residential, please call our office so we can review the details and best accommodate your needs.

• Overnight rentals run from 12:00 PM on the day of your event until 6:00 AM the following day and are 20% more than the standard rate.
• A two-day rental (from 12:00 PM on the first day to 6:00 PM on the second day) is 50% more than the standard rate.
• Each additional day beyond that is also 50% more.

Equipment must be set up in a fenced backyard, and the blower must be brought indoors overnight. We cannot leave equipment overnight in unsecured areas, such as front yards.

Tents are delivered the day before your event and picked up the day after. A two-day tent rental is 50% more than the standard rate.

While we can still set up in some inclement weather, equipment must be deflated and not used during any period of thunder, lightning, or winds exceeding 15 mph. This may result in the equipment being unusable for part or all of your rental period. If you prefer to cancel, we require at least 72 hours' notice. You may reschedule or receive a rain check valid for one year. We do not offer refunds or rain checks once inside the 72-hour window.

Dry-only units are made from different vinyl than wet units and can become slippery and unsafe when wet. If the chance of rain is 40% or greater, we reserve the right to cancel for safety. Party Works will make the final call for weather-related cancellations the day before your rental based on the latest forecast and safety conditions. If the event must be canceled due to weather, we will contact you to either reschedule or issue a rain check.

If you do not deflate equipment during unsafe weather and damage occurs, you are responsible for repair/replacement costs and any lost revenue.

You’re not responsible for normal wear and tear. If damage occurs due to neglect or failure to follow safety guidelines (e.g., not deflating in high winds), you may be held responsible for repairs, replacements, and lost income.

Call us immediately at 609-694-8348. If your event is on a weekend and you reach our voicemail, please leave a message. Although our voicemail lists our office hours as Monday through Friday, 9:00 AM to 5:00 PM, we do have staff available on weekends to assist with active rentals. We’ll troubleshoot the issue or send a team member to assist as needed.

Delivery times depend on the day’s route. We typically arrive 1–3 hours before your event, and our earliest deliveries begin at 7:00 AM. You’ll receive a text the day before your rental with a 1-hour window for both delivery and pickup.

If you selected the Same Day Delivery option, your rental is guaranteed to be delivered on the day of your event. If you selected the Flexible Delivery option, your rental may be delivered up to 48 hours prior to your event. This early delivery provides bonus time with the equipment and does not count against your actual rental period.

No. We arrive early to set up so you get the full rental time to enjoy the equipment. There is no charge for early setup or late pickup due to routing.

Yes! Professional setup is included with every delivery for all inflatables, tents, games, and specialty equipment. The only exception is tables and chairs, which are delivered stacked and placed in the designated area. Table and chair setup and breakdown is available for an additional fee and must be arranged in advance. If this service is not added, tables and chairs must be restacked prior to pickup. Our crew is certified annually in Advanced Inflatable Safety Operations to ensure compliance with ASTM standards.

Our trained, uniformed staff will deliver and set up your rental. All staff are certified annually in inflatable safety and follow ASTM safety standards.

Yes! Additional travel fees may apply depending on distance, fuel costs, and the need for extra staff or vehicles. Please note that a higher order minimum may be required for locations outside of our standard delivery area. Feel free to contact us for details specific to your location.

Due to insurance and liability restrictions, we are unable to service private events held at public locations—such as birthday parties or family reunions in parks or apartment complexes. However, we can accommodate public events that are open to the community, such as National Night Out or township festivals. These must be organized by a school, business, municipality, or other qualifying entity. Please contact us to discuss your event and confirm eligibility.

Each product listing includes space requirements. Make sure to allow extra clearance around all sides, and confirm your space before booking. No refunds will be given if the equipment does not fit. We do not carry backup units on the truck.

Yes. Inflatables can typically fit through a standard 36-inch gate. Dunk tanks, however, require a 6-foot wide gate. We also need a 3- to 4-foot clear path from the road to the setup location. This path must be free of stairs, steep inclines, tight turns, or obstacles. We cannot transport equipment over fences, up steps, or through areas that are not safely accessible with a dolly or power wagon. Some units weigh 650 pounds or more and require direct, obstacle-free access.

We can set up on grass, turf, asphalt, and concrete. We do not set up on sand, dirt, rocks, or slopes greater than 10 degrees, as these surfaces are not safe for the equipment or your guests. For any setup not on grass, sandbags will be required. If you selected a sandbag setup during booking, you will see a line item on your receipt labeled "Setup Surface Fee." If your setup location requires sandbags and this fee does not appear on your receipt, please contact us immediately to update your order and ensure the correct equipment is brought. Please note that we do not carry extra sandbags for unplanned setup changes, so it's important this is confirmed in advance.

Yes. You’ll need access to a water source and a hose long enough to reach the setup location. We provide one 50-foot hose with your rental. If additional hose length is needed, it is your responsibility to supply it. Hoses are also available to rent if arranged in advance. Please note that we do not carry extra hoses for unexpected needs, so please measure and plan accordingly.

Possibly. Indoor setups depend on ceiling height and overall space. Each inflatable has a listed height, and you’ll need an extra 2–3 feet of clearance above that. Contact us to discuss your specific space.

No. Due to insurance and safety standards, we do not offer customer pickups for inflatables, tents, dunk tanks, or other large rental items. All such equipment must be professionally installed by our trained staff. However, if you're looking to pick up tables, chairs, concessions, or select games, you can place a pickup order through our sister company, Simple Celebrations. Visit www.simplecelebrationsnj.com to learn more.

Yes. Inflatables must remain inflated during use, which requires a continuously running blower. We’ll provide heavy-duty extension cords and review power requirements with you. Only Party Works cords may be used.

Absolutely. All equipment is cleaned and disinfected after every rental. We also do a quick on-site inspection and cleaning before packing up.

Not for residential events. You’ll be trained on operation and safety at delivery. Public event clients may request attendants for an additional fee. Please note that if staffing is requested for a public event, all inflatable rides must be staffed, and one additional staff member will be assigned as a site supervisor to assist with breaks, troubleshooting, and overall supervision. All attendants are booked with a 4-hour minimum.